How to contact support
更新于 2026年5月26日
The fastest way to reach us is through the form on this Help Center.
When you send a request, we usually get back to you within 24 hours (Monday to Friday). You'll get a confirmation email with a reference number as soon as your message is in.
Tip: pick the right topic in the form (Refund, Technical, Safety, etc.), it gets your message to the right team faster.
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