Privacy Notice
JOINER PRIVACY NOTICE
Joiner respects your privacy and is committed to protect your personal data. This notice describes how we may collect and use personal information, and the rights and choices available to our visitors and users.
In this notice, you will find the answers to the following questions:
- who we are;
- how we use your data;
- when we disclose your data to others;
- how long we store your data;
- what rights related to personal data you possess;
- how we use cookies;
- other issues that you should take into account.
In case of any inquiries or if you would like to exercise any of your rights provided in this notice, you may submit such inquiries and requests by email info@getjoiner.com.
Important information and who we are
In this privacy notice we, OÜ Joinerapp, legal entity’s code 16586746 (“Joiner”), inform you how we look after your personal data collected when you visit our website. Joiner is the controller of such data and is responsible for this website.
Our website incorporates privacy controls that enable you to decide how we will process your personal data. We will also ask you to consent to our use of cookies in accordance with this notice when you first visit our website.
How we use your personal data?
This Section provides the following information:
- categories of personal data that we process;
- in case of personal data that we did not obtain directly from you, the source and specific categories of that data;
- purposes for which we may process your personal data; and
- legal basis of the processing.
We process data from your account (“account data”). The account data include your first name, last name, username, email address and other data that you provide while registering and using our services via your account. We obtain such data directly from you and process it for the purposes of operating our website, providing our services, ensuring the security of our website and services and communicating with you. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract, as well as our legitimate interests, namely monitoring and improving our website and services.
We may process information relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. We process correspondence data for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, ensuring uniform and high quality consultation practice and for investigating disputes between you and our employees.
We may process any of your personal data identified in this notice where necessary for the establishment, exercise or defence of legal claims. The legal basis for this processing is legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this notice where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes set out in this Section, we may also process any of your personal data where such processing is necessary to comply with our legal obligations or to protect the vital interests of any individual.
When we disclose your data to others?
We may disclose your personal data to our professional advisers (including lawyers, bankers, auditors and insurers) insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice or the establishment, exercise or defence of legal claims.
We may disclose your personal data to our anti-fraud, risk and compliance solution providers insofar as reasonably necessary for the purposes of protecting your personal data and fulfilling our legal obligations.
We may disclose your personal data to other service providers (including servers maintenance service, email service and other IT services providers, advertisement service providers and others) insofar as reasonably necessary for the provision of specific services.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
In addition to the specific disclosures of personal data set out in this Section, we may disclose your personal data where such disclosure is necessary to comply with our legal obligations or to protect the vital interests of any individual.
Third parties, indicated in this Section, may be established outside the European Economic Area (“EEA”). In case we transfer your personal data out of the EEA, we will take all the necessary measures to ensure that your privacy remain properly secured, including, where appropriate, signing standard contractual clauses for the transfer of data. To find out more information regarding appropriate safeguards, you may contact us via email: info@getjoiner.com.
How long we store your data?
Your personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. In any case, we ensure that your account data and correspondence data will be retained for no longer than 3 (three) years following your last use of our services or content.
Notwithstanding the other provisions of this Section, we may retain your personal data longer where such retention is necessary to comply with our legal obligations or to protect the vital interests of any individual.
What rights related to personal data you possess?
In this Section, we have summarised the rights you have under the data protection laws. Some of those rights are complex thus we only provide the main aspects of such rights. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full understanding of these rights.
Your principal rights under the data protection laws are the following:
- the right to access your personal data;
- the right to rectification of your personal data;
- the right to erasure of your personal data;
- the right to restrict processing of your personal data;
- the right to object to processing of your personal data;
- the right to data portability;
- the right to lodge a complaint with a data protection authority; and
- the right to withdraw consent.
The right to access your personal data. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
The right to rectification of your personal data. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to the erasure of your personal data. Those circumstances include when: (i) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) you withdraw consent to consent-based processing and there are no other legal basis to process data; (iii) you object to the processing under certain rules of applicable data protection laws; (iv) the processing is for direct marketing purposes; or (v) the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. Such exclusions include when processing is necessary: (i) for exercising the right of freedom of expression and information; (ii) for compliance with our legal obligation; or (iii) for the establishment, exercise or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are when: (i) you contest the accuracy of the personal data; (ii) processing is unlawful, but you oppose erasure; (iii) we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and (iv) you have objected to processing, pending the verification of that objection. Where processing has been restricted, we may continue to store your personal data, however we further process such data in any other way only: (i) with your consent; (ii) for the establishment, exercise or defence of legal claims; (iii) for the protection of the rights of another person; or (iv) for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: (i) the performance of a task carried out in the public interest; or (ii) the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds, which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out in the public interest.
The right to data portability. To the extent that the legal basis for our processing of your personal data is:
- consent; or
- performance of a contract or steps to be taken at your request prior to entering into a contract,
you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have the right to lodge a complaint with a data protection authority. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
We try to respond to all legitimate requests within 1 (one) month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
About cookies
Cookies are small textual files containing identifier that are sent by a web server to your web browser and are stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies could be used for different purposes. They allow you to be recognised as the same user across the pages of a website, between websites or when you use an app, also to save the history of your visit to the website and adapt the content accordingly.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
The table below explains the cookies we use and why, and also specifies the corresponding expiration dates:
| Cookie name | Expiration | Purpose |
| _ga | 2 years | Used to distinguish users. |
| _gat | 1 minute | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. |
| _gid | 24 hours | Used to distinguish users. |
| TS# | End of browser session | This cookie is generally provided by PayPal and supports payment services in the website. |
| XSRF-TOKEN | End of browser session | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of our website and visitor. |
| ssr-caching | End of browser session | This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. |
| hs | End of browser session | Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of our website and visitor. |
| svSession | 2 years | Tracks a visitor across all wix.com sites. The information collected can be used to make advertisement more relevant for the visitor. |
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics cookies to observe our website traffic. Cookies used for this purpose help us to detect website errors as well as measure website bandwidth. You can view the privacy notice of Google Analytics here.
How can you manage cookies?
Most browsers allow you to block and delete cookies. The methods for doing so vary from browser to browser and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via the relevant browser website, for example Chrome; Firefox; Internet Explorer; Safari.
Blocking all cookies will have a negative impact upon the usability of many websites.If you block cookies, you will not be able to use all the features on our website.
Third party websites
In our website you may find links to and from partner sites, information sources and related party websites. Please take note that such third party website that you will visit by clicking on links have their own privacy notices and we take no responsibility regarding such privacy notices. We recommend familiarising with privacy notices of such websites before providing any personal data to such.
Children personal data
Our website and services are targeted at persons over the age of 18 or another age under respective country’s law which allow you to assume responsibility for obligations emerging from contractual relations and have a full capacity to take legal actions.
If we have reason to believe that we hold personal data of a person under that age in our databases without having consent from the parent rights holder, we will delete that personal data.
Updating your data
Please let us know if the personal information about you that we hold needs to be corrected or updated.
Changes to the privacy notice
We keep our privacy notice under regular review. Any changes to this notice will be published on our website.